Standard 17 / during

I am supported by someone I know on the day of arrival and I feel welcomed and reassured by everyone involved.

Some time with staff to get to know the routine and the staff to get to know you would be helpful because it would be reassuring and make me feel like they care.

Why this standard matters to young people, in their words

Additional information about this standard

Illustrative links to the Health and Social Care Standards

The Pathway and Standards complement, align with, provide further context, and give unique voice to the Health and Social Care Standards. Both sets of standards apply for all children in, or on the edges of, secure care, with this section providing illustrative links between this standard and the Health and Social Care Standards.
  • 1.1 I am accepted and valued whatever my needs, ability, gender, age, faith, mental health status, race, background or sexual orientation.
  • 3.1 I experience people speaking and listening to me in a way that is courteous and respectful, with my care and support being the main focus of people’s attention.
  • 3.2 If I experience care and support where I live, people respect this as my home.
  • 3.6 I feel at ease because I am greeted warmly by people and they introduce themselves.
  • 4.3 I experience care and support where all people are respected and valued.
  • 4.16 I am supported and cared for by people I know so that I experience consistency and continuity
  • 4.17 If I am supported and cared for by a team or more than one organisation, this is well coordinated so that I experience consistency and continuity.

Illustrative links to How Good is Our School? quality indicators

The Pathway and Standards complement, the How Good is Our School? quality indicators, with this section providing illustrative links between this standard and the quality indicators.
  • 2.4 Personalised support
  • 3.1 Ensuring wellbeing, equality and inclusion