Standard 4 / before

The professionals supporting me understand the impact of any trauma and difficulties I have experienced and they respond to my needs and behaviours sensitively.

Staff should have more essential training for medical things like seizures, diabetes and self-harm but also for stuff like trauma and just general training to help me.

Additional information about this standard

Illustrative links to the Health and Social Care Standards

The Pathway and Standards complement, align with, provide further context, and give unique voice to the Health and Social Care Standards. Both sets of standards apply for all children in, or on the edges of, secure care, with this section providing illustrative links between this standard and the Health and Social Care Standards.
  • 1.13 I am assessed by a qualified person, who involves other people and professionals as required.
  • 1.29 I am supported to be emotionally resilient, have a strong sense of my own identity and wellbeing, and address any experiences of trauma or neglect.
  • 3.1 I experience people speaking and listening to me in a way that is courteous and respectful, with my care and support being the main focus of people’s attention.
  • 3.4 I am confident that the right people are fully informed about my past, including my health and care experience, and any impact this has on me.
  • 3.5 As a child or young person, I am helped to develop a positive view of myself and to form and sustain trusting and secure relationships.
  • 3.8 I can build a trusting relationship with the person supporting and caring for me in a way that we both feel comfortable with.
  • 3.9 I experience warmth, kindness and compassion in how I am supported and cared for, including physical comfort when appropriate for me and the person supporting and caring for me.
  • 3.13 I am treated as an individual by people who respect my needs, choices and wishes, and anyone making a decision about my future care and support knows me.
  • 3.14 I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes.
  • 3.18 I am supported and cared for sensitively by people who anticipate issues and are aware of and plan for any known vulnerability or frailty.
  • 3.21 I am protected from harm because people are alert and respond to signs of significant deterioration in my health and wellbeing, that I may be unhappy or may be at risk of harm.
  • 3.22 I am listened to and taken seriously if I have a concern about the protection and safety of myself or others, with appropriate assessments and referrals made.

Illustrative links to How Good is Our School? quality indicators

The Pathway and Standards complement, the How Good is Our School? quality indicators, with this section providing illustrative links between this standard and the quality indicators.
  • 2.4 Personalised support